Company profile
A technology and network infrastructure company.
We build, operate and maintain the networks and IT systems organisations rely on every day — from internet access through to interconnection between cities.
01Profile
One company, two roles: IT company and internet service provider.
- Core field
- Network infrastructure & connectivity
- Role
- IT company & internet service provider
- Service coverage
- 100+ cities across Indonesia
- Broadband customers
- 10,000+
- Dedicated customers
- 100+
- Offices
- Cilegon & Jakarta
Gaisar Teknologi Bersama operates as a national internet service provider (ISP) and an information technology company. We deliver internet services for users from households to corporates across Indonesia, supported by fiber optic, wireless and interconnection infrastructure.
Beyond connectivity, we manage IT infrastructure, monitor system performance, provide data center services and build technology solutions for an organisation’s operations. Maintaining critical assets is part of the daily work, not an add-on service.
We serve organisations across sectors — government, corporate, financial services and non-profits — with the same approach: clear infrastructure, support you can reach, and work that can be inspected.
02Vision
To be a dependable provider of digital connectivity and infrastructure in Indonesia, with a network that is open to households and organisations alike.
03Mission
- 01Build and maintain fiber optic and wireless network infrastructure that reaches more parts of Indonesia.
- 02Provide broadband and dedicated internet services that match what customers actually need.
- 03Manage and monitor customer IT systems so operations do not suffer from repeated disruption.
- 04Serve everyone from households to corporates and government agencies under one consistent standard of work.
- 05Protect customer critical assets through scheduled maintenance and responsive technical support.
04Commitment
How we work.
Our commitments are simple to state, but they demand consistency every day. These are the four we hold to on every project.
- 01
Technical honesty
We only quote figures and capabilities we can substantiate. If something falls outside our scope, we will say so.
- 02
Measurable work
Every installation and network change is carried out against a clear plan, with results that can be inspected.
- 03
Ongoing support
Service does not end when installation finishes. Monitoring and maintenance are part of the job.
- 04
Long-term trust
Many of our customers have grown alongside our network. We keep that relationship through consistency, not promotion.
08Legality
The documents behind every service.
Gaisar operates as a licensed internet service provider and a member of the industry association. The numbers below can be verified against the company’s official documents.
- 01
ISP Operating License
RegisteredOperating licence as an internet service provider in Indonesia. This is the legal basis for the internet access services we deliver.
- 02
APJII Member
RegisteredMembership of the Indonesian Internet Service Providers Association, the national ISP industry body.
- 03
Certificate of Operation Worthiness
RegisteredCertificate of operational fitness for delivering telecommunications services under the applicable regulations.
- 04
Business Identification Number
RegisteredThe company’s official business identity within Indonesia’s integrated business licensing system.
Services
Talk through your requirement with our technical team.
Tell us how many sites are involved, how the network is used, and which systems are running. We will help map out the options that fit.