
Network
How the Gaisar network is put together.
Gaisar builds layered network infrastructure that runs from a customer access point through to international interconnection, carried over fiber optic and wireless media.
01Network layers
Four layers working in sequence.
Each layer plays a different role. Customers typically touch the first and second layers, while the third and fourth determine how data travels further.
- L1
Customer access
The first point where the network meets a customer, for broadband and dedicated services alike.
- Fiber optic & wireless access network
- Broadband and dedicated services
- Households through to corporates
- L2
Innercity
Interconnection inside one city, linking several operational points within the same area.
- Links sites within a city
- Foundation for VPN services
- Reduces reliance on the public network
- L3
Intercity
Interconnection between cities, letting data move across Gaisar service regions.
- Links offices across cities
- Part of the national network
- Supports multi-site operations
- L4
International
International interconnection for organisations that need to reach outside Indonesia.
- Reach beyond Indonesia
- For cross-border partners and offices
- Completes the other interconnection schemes
02Network
From a single access point to cross-border networks.
The Gaisar network is layered. Each layer adds reach and resilience, so service holds up as an organisation’s requirements grow.
- Access media
- Fiber optic & wireless
- Service coverage
- 100+ cities across Indonesia
- Bandwidth type
- Shared (broadband) & dedicated 1:1
- Interconnection
- Innercity, intercity, international
- Support
- Continuous monitoring & maintenance

03Our responsibility
What we do once the network is live.
- 01
Continuous monitoring
Service condition is monitored so that declining performance is detected before it becomes an outage.
- 02
Scheduled maintenance
Devices and paths are maintained on schedule and by technical life, including critical assets.
- 03
Fault handling
Faults are handled through a single technical contact, without splitting responsibility between parties.
- 04
Capacity planning
Network capacity is reviewed as customer usage grows.
Services
Talk through your requirement with our technical team.
Tell us how many sites are involved, how the network is used, and which systems are running. We will help map out the options that fit.

