
Service
01 / Internet Service
Internet access built on a network we operate ourselves.
Two kinds of internet service for two kinds of need: broadband for efficient daily use, and dedicated for organisations that require exclusive bandwidth.
01Overview
Broadband and dedicated are built for different requirements.
Broadband Internet uses shared bandwidth. Network capacity is divided between customers in the same area, which makes this service efficient for day-to-day use such as browsing, communication and cloud-based operational applications.
Dedicated Internet provides exclusive 1:1 bandwidth — the capacity available matches the capacity assigned to that customer, with no sharing. It is intended for organisations that need data transfer to be steady and predictable.
Both run over Gaisar fiber optic and wireless infrastructure that already serves more than 10,000 broadband customers and 100 dedicated customers.
02Service scope
What this service includes.
- 01
Broadband Internet
Internet access on shared bandwidth, suited to everyday operational needs and household use.
- Bandwidth shared between customers
- Suited to browsing, communication and cloud apps
- Available from households to small businesses
- 02
Dedicated Internet
Exclusive 1:1 bandwidth that is not shared with other users, for organisations with demanding data requirements.
- 1:1 ratio with no shared capacity
- Intended for corporates and agencies
- Access support and network monitoring
03Common needs
When this service matters most.
- 01
Homes & small businesses
Broadband access for everyday household needs, shops and small offices.
- 02
Offices with many users
Broadband capacity that carries simultaneous work throughout the day.
- 03
Data-dependent operations
Dedicated internet for systems that need continuous, stable data transfer.
- 04
Agencies with audit needs
Dedicated internet with a traceable path and direct technical support.
- Access media
- Fiber optic & wireless
- Bandwidth type
- Shared & dedicated 1:1
- Coverage
- 100+ cities across Indonesia
- Support
- Monitoring & maintenance
04Other services
Other parts of the same infrastructure.
- 01Managed ServiceIT infrastructure management, system monitoring and performance maintenance that reduces operational complexity for internal teams.
- 02Data CenterData center services for storage and compute requirements: hosting server, virtual private server and co-location server.
- 03IT SolutionPractical technology solutions for operations: security and CCTV systems, attendance systems, access control, and network-based voice communication.
- 04ConnectivityInterconnection services linking sites, cities and countries: VPN plus innercity, intercity and international interconnection.
05Services
Talk through your requirement with our technical team.
Tell us how many sites are involved, how the network is used, and which systems are running. We will help map out the options that fit.

